“My name is Joe Bizik, I live down the street from you. Our heater needed to be serviced and I decided to give your company a call, since you’re a neighbor and I had heard good things about you. I just want to drop you a quick note to say that I am very pleased with the service I received from your company.
I believe it was Justin who took my call and booked the appointment. He was very professional and a pleasure to talk to. The way he dealt with me on the phone ended up being the reason I decided to use your company even though I had to go without heat for over a week. Your service tech came out and did a great job. He was professional, friendly and got the job done without wasting any time.
I know that great companies all start with the owner’s ethics and values. The way you treat your employees gives them a lot of respect for you. Thanks again and keep up the good work!”