Reviews

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Experience a Noticeable Difference in Our Quality of Care

When it comes to our customers, we treat everyone like family with the care you deserve. But don’t just take our word for it. See what our customers have to say about us.

4.9
Based on 857 reviews
Shaun Thomson
Shaun Thomson
22:50 13 May 20
Ryan arrived on time and prepared to inspect my A/C system. He methodically evaluated the condition of all electrical and mechanical components. After identifying a failed component, likely due to the initial installation, he promptly provided an explanation and quote to restore the system to working condition. My system now operates at peak performance for a reasonable price. Will use this company again when necessary. Thanks Ryan!
Kristina Pollett
Kristina Pollett
17:00 11 May 20
Great Company! We are always happy with the service we receive from Mauzy. Their work is always super efficient. Ryan came out today and our a/c was back up and running in no time. So glad to have found such a great company with such amazing service!
John Sengebusch
John Sengebusch
03:58 06 May 20
I called Mauzy Heating and Air to get a quote for a replacement system for my father in law and they arrived the same day to trouble shoot his AC system and provide a quote for a replacement system. My father in law and I received the quote and compared to other companies and we made the decision to use Mauzy within 2 days. Once we gave approval, Cody Mauzy made contact with us and had a crew out within one day. The crew completed the job in one day and were extremely professional. We asked Cody if they could perform the job ASAP as my mother in law was coming home from the hospital at the end of the week and we wanted her to be comfortable after her cancer surgery. Well, Cody and Mauzy came through in a big way and left a great impression on us. We are very grateful for their service and responsiveness. We highly recommend Mauzy for all your Heating, AC or Solar needs! John S
mary coburn
mary coburn
21:00 27 Apr 20
Mauzy installed my unit and maintain it for me since 2004! The unit is up in age but because of their efforts and skills she’s still working as expected. I highly recommend Mauzy. I have never had a bad experience with their staff, workmanship or pricing. Thank you Mauzy! Our technician, Ryan, was professional, tidy, and respectful of our home!
Jennifer Parker
Jennifer Parker
18:57 24 Feb 20
We had our solar installed by Mauzy about 3 years ago and were really impressed with them at the time. Everyone we encountered from the company was just really professional and had great customer service. Recently we were contacted out of the blue by one of their techs (Josh Aroha) to let us know that they’d detected our solar wasn’t working and wanted to send a tech out immediately to check the inverter. He answered all of my questions over the phone very patiently and thoroughly. Today Josh arrived with another tech named Aaron and did a reboot of the inverter to get everything working properly. Again, extremely professional. Took the time to explain how our system works and how to check it. Incredibly impressed.
Steve K
Steve K
17:46 14 Feb 20
Mauzy did a great job with my Solar and Storage Battery install last year, so I called them back to inspect my 30 year old heater. Ryan disassembled and thoroughly checked every part of the heater. He even went up on the roof to inspect the vent cap for any air blockage. I passed inspection and even though it's 30 years old, no hard sell to replace the unit. I appreciate the honestly and integrity that Mauzy brings to my home and I highly recommend giving them a call.
Jenn Thibbs
Jenn Thibbs
22:02 13 Feb 20
Amazing service I had Elkin today he was so professional and tuned up my furnace and cleaned it and inspected it. In the near future we will need to do a few things but for right now it's running great. I loved his honesty and how he explained everything to me. Highly recommended!
Sue Wightman
Sue Wightman
19:51 03 Feb 20
Thanks to Bruce for being timely & with clear time communications as office staff. Bruce is an excellent professional in listening & inspections & explanation of needed repairs & maintenance. Thanks to Home Depot who made an appointment. Much was accomplished today with another appointment on Friday. I am a very happy customer!
Stephany McGreevy
Stephany McGreevy
20:53 23 Jan 20
Our furnance was not working properly and I called Mauzy Heating to have them looked at it. They did a great work, they fixed the issue in the diagnosis appointment and they only charged the base. Ryan was very professional and very informative, he showed me how to replace the filters and explained to me how the heating system works in the house. Very happy with their service.
Mike Mccullough
Mike Mccullough
15:29 17 Jan 20
Well, I’ve gotta say that this is a top notch operation. From the day I spoke with a sales representative and all the way through the entire installation process it’s been great. Now I just had my one year tune up and again was so impressed with the quality and service provided. Ryan was the “PROFESSIONAL” that came out to our home. I’ve worked in Customer Service for a number of years and I can honestly say that Mauzy has nailed it!Thank you all again and I highly recommend this Company.
Scott Humphrey
Scott Humphrey
02:03 16 Jan 20
,First I would like to say the service technician was great. I had an issue that I mentioned to the service technician. I was contacted by Mike Mauzy last week. On Friday he sent two technicians out to diagnose the issue and provide a solution. The team was very professional, knowable and fast. They reviewed the problem provided a solution and completed the fix in record time. The installation is perfect and has always worked great.This was totally unexpected and just shows how much Mauzy cares about there installation sand customers. I would highly recommend Mike Mauzy and his team for any heating an air project.
Deb Kilpatrick
Deb Kilpatrick
01:09 12 Dec 19
The installers were amazing, knowledgeable and very polite. They knew exactly what they were doing. Explained how to use everything and help set up app on my phone. Cleaned up everything once they were done, looked better than when they arrived. I would definitely use Mauzy’s services again.
Charlotte Bullard
Charlotte Bullard
16:54 09 Dec 19
Great job! Eddie, Joshua & Sonny were just wonderful & so pleasant. The job was done with such efficiency & professionalism! These guys are what make referring this company so easy! Thanks so much!
Cheny Deniz
Cheny Deniz
01:07 20 Nov 19
Excellent
Luis Antonio Gonzalez
Luis Antonio Gonzalez
02:58 16 Nov 19
Great experience from start to finish. Dustin was straight forward. He explained everything that we were getting and he followed through. Joshua and Hector were knowledgeable and hard working. I would highly recommend Mauzy.
Arlene Wong
Arlene Wong
00:52 09 Nov 19
We had our heater’s annual exam today after Maury installed our heating and A/C about 4.5 years ago during a whole home remodel. Bruce was timely, neat, and personable; our dog knew he was in the presence of a dog lover. Bruce showed me the different parameters checked and made sure the thermostat and heater were working properly in all zones. I very much appreciated the time he took to wash out my filter. Bruce is a good representative for the company!
Al Martin
Al Martin
18:35 09 Oct 19
Easy scheduling with the office personnel. Technician arrived at the agreed on time. Very knowledgeable, courteous and safety oriented person. Took extra precautions to minimize dust / dirt intrusion into the living areas.Overall, a very good service call, and all expectations met.
Adrienne Peterson
Adrienne Peterson
15:47 09 Oct 19
Mauzy is a great company. Ryan, who is part of the Mauzy family, came to diagnose a problem with our heater/air conditioner. He is very friendly and courteous. He covered his shoes with booties before entering the house. He patiently explained everything he was doing to check the unit and what would be needed to repair it. He explained what would be covered by warranty and the cost to repair. We have always been very happy working with Mauzy and would not hesitate to recommend them.
Steve Fay
Steve Fay
01:17 02 Oct 19
The experience with this company is as follows: A Mauzy technician arrived at 10:00 AM on 9/30/2019. He reviewed the issues we discussed and evaluated the furnace for maintenance requirements. He made recommendations that amounted to cleaning of various structures and components. He informed us of the estimated cost and time to complete. The estimate was very high but the furnace had not been serviced for many years. Since he was here, the furnace needed the work done, and his comment on the technicality required, we authorized the work. (Our mistake)!! The entire job was completed by 1:00 PM (3 hours total) with no parts required only some cleaning materials and nitrogen gas. The cost was $1403.00. This was for the labor and service call. We paid the bill as promised but later got estimates for the same work from 4 accredited service pros ranging from $550.00 to $800.00. We were foolish to accept this charge without getting other estimates. (Our bad) Please do not make the same mistake we did. They do very good work, but buyer beware. I can only give one star because the cost verses the technical nature of the task completed do not represent fairness in our opinion.Regards,Steve
Lynn Graham
Lynn Graham
03:09 28 Aug 19
So thrilled to have AC at last!! Dustin gave us the initial quote and explained the options. He set up our installation appointment for the following week. Michael and his team did a fantastic job with the installation. They showed up on time, explained everything, and left the house and the yard clean and tidy. The guys were very nice and kept us informed on the progress throughout the day. Michael patiently showed us how to work the thermostat and set up the app. He also shared tips for future maintenance. Would highly recommend Mauzy for your AC needs.
Judy Whitney
Judy Whitney
22:35 25 Aug 19
What a great experience I had with Mauzy Heating, Air & Solar. Great communication; the techs were polite, respectful, and took great pride with their installation. I highly recommend Carlos, Daniel, and Sonny. They were at my home from 7:50 a.m. until everything was finished and perfect and didn't leave until 7:05 p.m. They made sure my floors were covered and cleaned up thoroughly at the end. Great company!!!
R Hallahan
R Hallahan
03:28 15 Aug 19
Mauzy solar was an excellent experience from start to finish! Dustin did great job putting together estimate and Travis was helpful through the entire process. The crew that installed the solar: Josh, Derek, and Chris we’re friendly, hardworking and helped explain the process. The job was completed quickly & turned out great! Highly recommend Mauzy for solar installations. I plan to use them for air conditioner upgrade in near future.
Eunice Ventura
Eunice Ventura
01:24 06 Aug 19
We had our attic ducts removed and new ducts installed due to rat damage. Jeff was our go to guy and we felt confident with his advice, he wanted us to have the best possible outcome. Daniel and Samson carefully completed the installation. Samson hung the ducting to make the attic more accessible to humans (second step is to have the attic cleaned, sanitized and sealed) and less accessible to critters. They were a great, professional team!
Jean Manning
Jean Manning
01:07 31 Jul 19
Recently had Mauzy install central air conditioning and solar in my home. All the service providers were excellent and professional. Cesar did an amazing job with the A/C installation. The Solar crew were fantastic and quick installation!!! Dustin was very professional and responsive to any questions. The Mauzy staff are experienced and highly skilled, the installation on both projects was like a well oiled machine! I did financing through Wheelhouse Credit Union and it was a smooth process because they frequently work with Mauzy. I definitely highly recommend Mauzy!!!
Crystal Walls
Crystal Walls
15:50 18 Jul 19
We had a new furnace, thermostat and air conditioner unit all installed yesterday and I just want to say how GREAT our experience with Mauzy was. The team was here on time and were so wonderful to work with. We were greeted by Chris, who was the original person we met with to give the estimate. He was very courteous and informative the entire process. The installers were here right on time and introduced themselves. Joshua, Roman, Samson and Bruce were so professional, respectful, careful, knowledgeable, tidy and such great communicators! They let me know exactly what they were going to do step by step, they covered everything carefully with plastic to keep things clean and they worked so quickly to get the job done in 1 day! Everything was cleaned up and put back in place and they even went over all the new equipment and how to operate it before they left. We had 3 estimates given to us for this job and I am so glad we picked Mauzy. Best installation process we’ve ever experienced! Thank you, Mauzy!
Henry Delgadillo
Henry Delgadillo
00:18 17 Jul 19
07/17/19Our Mauzy air conditioner repair technician, Daniel, arrived promptly on the appointed time.He introduced himself and immediately began working on identifying the problems with our unit.Daniel recognized the issues then clearly explained the fixes to me. After I authorized the work, he began the repairs and completed the assignment in a timely manner.Daniel had all the necessary replacement parts in his truck.The work was done well. My air conditioner never worked better! Mauzy, heating, air and solar is a great company and Daniel is an exceptional employee! Their prices are competitive and the quality of work is outstanding! I highly recommend them.
Brian Lee
Brian Lee
22:46 09 Jul 19
Happy with the Service that Bruce Taylor provided today. Was on time and polite. Extremely helpful with diagnosing the leak in our central air unit. The service and quality of work is much appreciated. Will continue to use Mauzy! I also really appreciate and enjoy the new American Flag off Old highway 80 it is beautiful. Thank you!
Shirley Musick
Shirley Musick
14:31 01 Jul 19
Praises for Josh Arias, Roman, Anthony A.Josh and Roman were great doing the install of my new heat and air. They were prompt, neat, clean, very polite. They were a very good team. Excellent service. Anthony A. did my estimate and was very detailed explaining all. Great service. Very pleased with everything and will and have already recommended Mauzy to family and friends.
Gary Roesink
Gary Roesink
23:53 27 May 19
My entire experience was excellent. Cody gave me estimates for several different configurations of solar to meet my needs not their needs! The installers had the job done in two days. The installation looks neat and well thought out. It’s perfect! I’ve seen some installations that looked like a mess and done by amateurs. I highly recommend Mauzy to all my friends and coworkers. Thanks Mauzy!!!
Sam Saenz
Sam Saenz
21:47 20 May 19
The Mauzy crew of 3 led by Michael did some great work installing the new AC equipment. Polite and Professional, they explained the entire job to me and provided all the info for the future. System is impressive and up to date, feel great about this upgrade. Highly recommend this purchase to others.
Dale Vaughan
Dale Vaughan
22:01 13 May 19
We just had our heating and air conditioning replaced a week ago. Anthony went over all the options to choose from. The installation was done in one day. We are very pleased with the professional and courteous crew that did the installation. We would recommend them if you are looking for quality system.
Jd Moore
Jd Moore
21:17 25 Apr 19
Josh, Derek and Ricardo arrived bright and early to get my solar install done and allow me to still get to work in the afternoon. Everyone got their parts taken care of and the job was completed, in what I consider, record time...even with me asking questions along the way. The thing that I am the most impressed about is that I do not have any shiny silver conduit running across my roof or down the side of my house. That little addition to my job bumps it from a "very good" to an"Outstanding". I would say that it couldn't have been better, but I hope that it does get better when I see my electric bill.Thank you to Cody and Travis also for getting it all set up.Great job to all involved. Thank you.
Reed Sullivan
Reed Sullivan
01:46 23 Apr 19
Bruce Taylor called in advance of arrival within the times arranged for the service. He performed the service quickly and cleanly and gave me a complete verbal report of his findings. He provided information on possible upgrades and was totally courteous at all times. The job could not have been done more professionally. Mauzy were their usual outstanding selves. It is a great company.
Jim H
Jim H
15:46 19 Apr 19
Great service Mauzy kept me updated all through the process. Mike was great and informative. No matter how much I said that I don't know what Iam doing with the heating and air system Mike kept saying that my system was good. Never once suggested needless service. He only suggested updating some insulation which I knew should be replaced. Mauzy is truly a company you can trust.

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