HVAC Tips / December 12, 2013

Why Reviews Matter: Picking The Right HVAC Company

In our blog, we usually like to cover benefits we can provide to you through advanced HVAC technology and by upgrading your old system. Today, we want to step back and look at the big picture. When push comes to shove, a homeowner puts a huge amount of trust into a HVAC company during a system upgrade or repair. We want to make sure that you make the right decision for you and your family by using the tools available to you!

HVAC Reviews: The Decision Maker

Whether you’re looking to work with Mauzy Heating, Air & Solar or another company, you should always be sure to check the reviews of the business before you make the call! We’ve got some great tips for assessing any company, whether you’re looking for HVAC services or not:

• Older reviews are often less trustworthy. Many sites such as Yelp! & Google have recently implemented systems to better filter out fake reviews or malicious reviews posted by competitors.
• More thorough reviews are often more credible. Remember that every opinion counts, but more detail is better! Look for specific reasons or traits the company possesses.
• Look beyond the “Star Rating” system. We’re not here to tell you that every company with negative reviews is trustworthy, but it’s always best to read the specific reasons that the company may have received bad reviews.
• If a company has received negative reviews in the past, look to see if they have taken the time to respond to the consumer and rectify the situation. A company that is proactive in handling issues is often a company that will help you as well if anything does go awry.

As always, we recommend that you do your homework when researching which HVAC company to use, and we’re confident that you’ll choose Mauzy Heating, Air & Solar! We can guarantee that we will offer you the best options and benefits for you and your family. We’re proud of the reputation our business has in the local San Diego community and we’re always looking to impress our next customer – so leave us a review after we’ve been to your home!

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